At Ongo we take our responsibility of protecting your
privacy very seriously. We comply with the relevant data
protection laws when dealing with your personal information.
This means the personal information you provide by completing
this form will be processed in accordance with the law and
our data protection policy.
By continuing to use My Home you are giving your agreement
to the terms of this privacy policy.
What information do we collect and why?
We will use the personal information which you supply
to us to identify you, manage your tenancy, process any
requests you make and personalise your use of My Home. This
will also include updating your tenancy records based on
the information you provide where appropriate. We may also
use your information to inform you about important changes
affecting you as a tenant and, if you agree, as part of
our marketing and promotional activities.
You can update your communication preferences at any
time in the change my details section of My Home or by contacting
us directly.
Who might we share your information with?
We sometimes also share your information with our partner
service providers who work for us to deliver services to
you, such as gas servicing companies.
Your personal information will not be shared with third
parties (other than as described above or as required by
law) unless you agree.
We reserve the right to share your personal information
if we are legally required to do so. This includes providing
information for the purposes of preventing and detecting
fraud.
Security
We have strict procedures and IT security measures in
place to prevent unauthorised access to your information,
which are tested on a regular basis, however no transmission
of information over the Internet is completely secure and
any information you do transmit to us, is at your own risk.
You can help keep your personal information secure by keeping
your password and account details private and by logging
out of your account after use.
How can you access your information?
You can request access to the information we hold about
you at any time by contacting us directly.
You can
email us at enquiries@ongo.co.uk.
or write to us at: Ongo Homes, Ongo House, High Street,
Scunthorpe, DN15 6AT
